Visible abruptly canceled accounts it says violated a promotion

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Image: Visible

Visible, Verizon’s app-based affordable mobile carrier alternative, appears to have canceled users’ accounts in lieu of denying them access to a promotion. This news came to light after a number of Visible customers posted complaints on Twitter and Reddit, claiming their service was canceled without explanation, as first reported by Best MVNO (via XDA Developers).

“Visible identified a set of accounts that were established illegitimately and in violation of our promotional terms and conditions,” Visible spokesperson Lindsey Cohen said in an emailed statement to The Verge. “We terminated those accounts, but have heard from some customers who have asked us to review the decision.”

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source https://www.theverge.com/2022/2/23/22947210/verizon-visible-accounts-canceled-without-warning-promotion

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