DoorDash’s voice ordering service could have AI take your carryout order

-
An image showing the DoorDash logo
Illustration by Alex Castro / The Verge

DoorDash is launching a new answering service for restaurants that could put you on the phone with AI when ordering takeout or delivery. With the new service, restaurants can have AI field phone calls and take orders from customers, with live agents available “to support customers at any time.”

The answering service is supposed to pick up every phone call that restaurants receive, making it easier for staff to manage takeout orders while juggling in-person customers. When someone calls in, the AI-powered service will attempt to upsell them by offering “curated recommendations to complement their meal,” while also offering multiple language options. Meanwhile, callers who have ordered from the restaurant before will get the chance to...

Continue reading…



source https://www.theverge.com/2023/8/28/23849040/doordash-ai-voice-ordering-takeout

Comments

Post a Comment

Popular posts from this blog

In a world first, China lands a spacecraft gently on the Moon’s far side

-
Image
This evening, China became the first nation to land a spacecraft gently on the far side of the Moon, according to China Global Television Network America . A Chinese robotic lander and rover, which launched from China in early December, descended into a crater on the side of the Moon that’s always facing away from Earth. The touchdown marks a significant technological feat for the country, and puts China in an elite category of spaceflight achievement all its own. The landing is part of China’s Chang’e-4 mission — one of a series of planned missions to explore the lunar surface. Prior to this program, China sent a lander and a rover to the Moon, making it the third country to ever softly land on the lunar surface. That lander, part of the... Continue reading… source https://www.theverge.com/2019/1/2/18165807/china-change-4-mission-lunar-lander-rover-moon-farside
Read more

Snap suspends two anonymous messaging apps after cyberbullying lawsuit

-
Image
Images from Yolo’s now-removed App Store listing. | Image: Yolo Technologies Snap will suspend two anonymous messaging integrations from Snapchat after a lawsuit sought to hold them responsible for a teenager’s death, the Los Angeles Times reports . The lawsuit was filed on Monday by Kristin Bride, the mother of a teenager who died by suicide in June after being bullied on the two apps. “In light of the serious allegations raised by the lawsuit, and out of an abundance of caution for the safety of the Snapchat community, we are suspending both Yolo and LMK’s Snap Kit integrations while we investigate these claims,” a spokesperson for Snap said in a statement. Representatives for the two apps, Yolo and LMK, did not immediately respond to The Verge ’s request for comment. “We are suspending both Yolo and LMK’s Snap... Continue reading… source https://www.theverge.com/2021/5/12/22431883/snap-inc-snapchat-anonymous-messaging-qa-lawsuit-teenager-death
Read more